The Pronto Auto Service Center Warranty is a 24 month / 24,000 mile parts and labor warranty on specific service and repair work performed by participating repair facilities. It covers consumers when they return to the original repair center and they experience a repair failure. The consumer pays nothing for the warranty – they receive it for free on repairs they have performed. It also provides roadside assistance for tow services and rental car reimbursement (limited to pre-approved amounts by Warranty Assistance Center, prior to service being provided). This is not a Vehicle Service Contract or Extended Warranty program.
The Pronto Auto Certified Service Center Warranty Program is open to participating customers. Work performed by The Provo Car Doctor is usually covered. For more information on coverage, limits and exclusions, please contact The Provo Car Doctors.
Air Conditioning, heating and climate control systems
Brake system (s)
Clutches – clutch component or assembly repair and replacement
Engine cooling system (s)
Engine performance, drivability services and repair
Electrical system (s)
Electronic Engine Management System and other on-board computer systems, (engine, body, brake and suspension computers), cruise control systems
Emission control system (s)
Exhaust system (s)
Fuel system (s)
Hybrid Drive battery replacements (claim coordinated with battery manufacture for replacement)
Ignition system (s)
Starting & Charging system (s)
Steering and Suspension system (s), wheel bearings, CV joints, half-shafts, and driveshafts
Other minor repairs and services
Keep a copy of the original repair. Return to the Pronto Service Center where the original work was performed. If your vehicle is inoperable or cannot be driven without further damage, you can be reimbursed up to $90 for Towing and/or $50/day for up to 2 days while the vehicle is being re-repaired, if authorized. If you cannot return to the original shop, call the Warranty administrator prior to confirm the warranty, pre-authorize the repair work and provide reimbursement for the re-repair up to the amount of the original warrantied work. For complete warranty information, visit ProntoCarCare.com
If you have questions about our national warranty, call us for further clarifications and how it will benefit you.